Navigating the often stressful and confusing process of applying for a loan, Her advice and expertise were second to none. Her availability, more often than not, outside of usual business hours, proved her dedication and commitment time and again. Her professional yet highly approachable attitude meant that we felt instantly at ease and confident in her abilities. Sam will definitely be our ‘go-to’ for any financial guidance we might need in the future.
With never using a broker before, Sam & Darrel definitely set the bar high. Their efficiency and friendliness made the process so easy. We contacted them as we wanted to consolidate our loans ready to start a family and were surprised at how easy they made the process for us, keeping us in the loop at each and every stage.
We would highly recommend Sam & Darrel to anyone wishing to look at their finance options.
We were lucky enough to stumble on Sam's services after deciding to refinance our home loan. She made the process so easy and was so thorough that we quickly had her follow up by planning the purchase of an investment home. We hope to be working with Sam well into the future and have been happy to recommend her to others as well.
Sam & Darrel were my first ever experience with a broker as well as purchasing a house! I honestly couldn’t recommend them enough! Great communication and answered my many, many questions quickly. Sam & Darrel made me feel comfortable in what would normally be an extremely stressful situation. They explained everything I didn’t understand and was with me every step of the way! They certainly know what they are doing, double checking everything, sorting out any of the kinks along the way. All I can say is, I’ll definitely be using them again.
I contacted Sam chasing a home loan that no one else seemed to be able to help with. Not only has she been able to help me get the loan, she has also helped me secure a business loan as well. Dealing with Sam was
a pleasure with her happy voice on the phone and the drive to sincerely help with everything. I would highly recommend her to help you along your journey.
Sam & Darrel helped us to a successful application for our housing loan. We had many questions along the way and they always came back to us with answers. They knew what they were doing and guided us through each stage. It all went very smoothly and we cannot speak highly enough of our experience.
Sam was delightful to deal with, she was very efficient and kept me updated throughout the process of refinancing. I can not fault her work ethic and dedication. I would highly recommend Sam to anybody looking to refinance their home loan.
I can’t recommend Samantha highly enough. She made what was a somewhat daunting and bewildering home loan process, smooth sailing. Her friendly professional approach, communication, knowledge and attention to detail made our time critical application move forward quickly without a hitch!
Sam was absolutely amazing in helping us purchase our home. Nothing was ever to hard. Sam was very professional with her approach and it felt like we had known her forever. Sam explained the process clearly, what the expectations were of the bank and what we needed to do to set us up for success. I thought it may have been a bit harder through phone calls, emails and online but it wasn't, I didn't realise that a service could be so easy. I highly recommend Sam if you ever need a stress free loan with all the help, support and guidance from an honest and caring person. Thanks so much.
I selected Sam & Darrel to be my personal mortgage broker following a recommendation from my financial planner. I needed a broker that who was willing to help me re-enter the property market as a single income family.
Sam & Darrel took time to fully understand my property, long term financial goals and my current circumstances. With Sam & Darrel's help I was able to secure a pre-approval so I could confidently search for the right place in a highly competitive real-estate market. Sam & Darrel will be my first stop for any future home, business or personal loans.
I highly recommend Sam for all things finance! In 6 short months she has turned the dream of purchasing my own home from impossible to reachable. I had multiple loans & lines of credit & was not even living week to week, to now having one loan, a savvy budget & savings plan that will see my dream come true over the next 12 months. The best thing about Sam is she never judged my poor financial status. She made realistic suggestions & plans for me based around my life & salary. She genuinely cares! I cannot thank Sam enough for turning my life around & helping me to achieve my dreams.
We now own our investment property thanks to Sam. Due to our age & circumstances owning another property was between slim & none. Sam worked through all the issues that came up & she did it! She got us our property. Sam is so knowledgeable, attentive, made us feel comfortable & more educated. We feel very fortunate that we were introduced to Sam, such a beautiful, caring, hard working, motivated lady that she is. Thanks Sam for all your hard work & for making our dream come true.
As first home buyers Sam's knowledge & guidance was greatly appreciated. Her genuine service made us feel comfortable at all times. No questions were ever to hard to answer or explain. She went over & above to ensure we were satisfied & understood all key elements of the process. We are both grateful & appreciative of her assistance in giving us the best opportunity to own our first home. We highly recommend Sam's friendly & prompt service to anyone.